Front Line Leader Assessments
The capabilities and performance of Front Line Leaders will drive the success of your pharma sales force. We bring rigor, objectivity, and deep psychological expertise to help you make the right FLL hiring and promotion decisions the first time.
Predicting Success: Six Key Behaviors
Regardless of technical know-how and past performance, not everyone is suited for a leadership position. At Mix, our team of Industrial / Organizational Psychologists combined their industry experience and the science of leadership to identify six key behaviors critical for success in pharmaceutical and biotech Front Line Leaders:

Coaching and Developing

Leveraging Business Acumen and Market Knowledge

Inspiring Resilience and Perseverance

Building and Implementing Strategy

Forming Highly Effective Teams

Collaborating and Cooperating

How We Assess:
A Comprehensive, Three-Step Process
Our process is designed to thoroughly gauge how leadership candidates will perform in these six key behavior areas, giving you the ability to confidently predict their success as Front Line Leaders.
1. Personality Assessment
Personality assessment measures behavioral tendencies.
Step #1
2. Leadership Judgment Exercises
Custom-built leadership judgment exercises put participants in a Front Line Leader role.
Step #2
3. Leadership Judgment Discussion
Leadership judgment discussion with assessor engages the participant for additional context.
Step #3
What We Deliver:
Concise, Actionable Reports
Once the assessment is completed, we provide reports that make decision-making simpler, onboarding smoother, and ongoing training and development more effective.
- Assessment Reports describe a participant’s alignment with each FLL behavior and indicator.
- Interview Guide Reports provide interviewers with customized questions to better understand the participant.
- Developmental Reports provide participants with specific guidance for development based on scores.
- Team-Level Reports help 2nd-level sales leaders understand their entire team composition to increase their effectiveness.
“The FLL tool was integral in
helping us make the best possible
hiring choices and ensuring our
managers got off to a great start.
The information allowed us to
better understand how our current
reps would be likely to perform as
managers and gave us insight into
external candidates we would not
have gotten otherwise.”
— CHRO at a leading
ophthalmology company
We support clients throughout all phases of the lifecycle, from preclinical to commercial.

It's no secret: FLL hiring and management mistakes are costly
Learn how to swerve around obstacles and set your sales force up for big wins with our white paper Strengthening the Front Lines: 9 Common Mistakes Made with Front-Line Leaders (And How to Avoid Them).
